Service Engine Co Terms of Use

Effective Date: January 8, 2025

Welcome to www.serviceengineco.com (the "Website").

This Terms of Use Agreement (the "Agreement") is made and entered

into by and between you and Service Engine Co

(operated by 2058525 Ontario Inc., a corporation incorporated under

the laws of Ontario, Canada) (the "Company", "us", "we", or "our").

This Agreement sets forth the terms and conditions that govern your

use of and access to the Website and any products, materials, and

services provided by or on the Website (collectively, the "Services").

Acceptance of this Agreement

Acceptance Through Using or Accessing the Services

Please review the following terms carefully. By accessing or using

the Services (or by clicking on "accept" or "agree" to this Agreement

when prompted), you agree to be bound by the terms and conditions of

this Agreement on behalf of yourself or the entity or organization

that you represent. If you do not agree to the terms and conditions

of this Agreement, you may not use or access the Services and must

exit the Website immediately.

Eligibility Requirements to Use or Access the Services

To use the Website or any other Services, you must be (i) at least

18 years old, (ii) a resident of Canada, and (iii) not a competitor

of or using the Services for purposes that are competitive with

the Company.

By accessing or using the Services, you represent and warrant that

you meet all the foregoing eligibility requirements. You also

represent and warrant that you have the right, authority, and

capacity to enter into this Agreement on your behalf or the entity

or organization that you represent. If you do not meet all these

requirements, you may not use or access the Services.

Changes to this Agreement

The Company reserves the right to change this Agreement from time

to time in its sole discretion. Except for changes made for legal

or administrative purposes, the Company will provide reasonable

advance notice before the changes become effective. All changes

will apply to your use of and access to the Services from the date

the changes become effective and onwards. For new users, the changes

will be effective immediately.

Your continued use of or access to the Services following any changes

to this Agreement shall constitute your acknowledgment of such changes

and agreement to be bound by the terms and conditions of such changes.

You should check this page frequently so that you are aware of any

changes since they are binding on you.

Access to the Services

Changes to Your Access and the Services

The Services may change from time to time as the Company evolves,

refines, or adds more features to the Services. The Company reserves

the right to modify, withdraw, or discontinue the Services, in whole

or in part, at any time without notice to you. You agree that the

Company shall have no liability to you or any third party for any

losses or damages caused by the Services not being available, in

whole or in part, at any time or for any period.

Creating an Account

You may be required to register for an account and provide certain

information about yourself to access the Services or certain features

of the Services. You promise to provide us with accurate, complete,

and updated information about yourself. The Company may have different

types of accounts for different users. If you connect to any Services

with a third-party service, you grant us permission to access and use

your information from such service as permitted by that service to

store your login credentials for that service. All information that

you provide will be governed by our Privacy Policy

(https://serviceengineco.com/privacy-policy). You consent to all actions that

we may take with respect to your information consistent with our

Account Responsibilities

You are entirely responsible for maintaining the confidentiality of

your password and account. You are also entirely responsible for any

and all activities associated with your account. Your account is

personal to you and you agree not to provide any other person with

access to the Services or any portions of it using your username,

password, or other security information. You should ensure that you

exit from your account at the end of each session. You should use

extra caution when accessing your account from a public or shared

computer so that others are not able to view or record your password

or other personal information. You may not transfer your account to

anyone else without our prior written permission. You agree to notify

the Company immediately of any actual or suspected unauthorized use

of your account or any other breach of security. The Company will not

be liable for any losses or damages arising from your failure to

comply with the above requirements. You will be held liable for losses

or damages incurred by the Company or any third party due to someone

else using your account or password.

Termination or Deletion of an Account

The Company shall have the right to suspend or terminate your account

at any time in our sole discretion for any or no reason, including if

we determine that you have violated any terms or conditions of

this Agreement.

Policy for Using the Services

Prohibited Uses

You may use the Services for lawful purposes only and in accordance

with this Agreement. You agree not to use the Services in any way

that could damage the Services or general business of the Company.

You may use the Services for any business or commercial purposes.

Prohibited Activities

You further agree not to engage in any of the following prohibited

activities in connection with using the Services:

No Violation of Laws or Obligations. Violate any applicable laws or

regulations (including intellectual property laws and right of privacy

or publicity laws) or any contractual obligations.

No Unsolicited Communications. Send any unsolicited or unauthorized

advertising, promotional materials, spam, junk mail, chain letters,

or any other form of unsolicited communications, whether commercial

or otherwise.

No Impersonation. Impersonate others or otherwise misrepresent your

affiliation with a person or entity in an attempt to mislead, confuse,

or deceive others.

No Harming of Minors. Exploit or harm minors in any way, including

exposing inappropriate content or obtaining personally identifiable

information.

Compliance with Content Standards. Upload, display, distribute, or

transmit any material that does not comply with the Content Standards

set out below in this Agreement.

No Interference with Others' Enjoyment. Harass or interfere with

anyone's use or enjoyment of the Services, or expose the Company or

other users to liability or other harm.

No Interference or Disabling of the Services. Use any device,

software, or routine that interferes with the proper working of the

Services, or take any action that may interfere with, disrupt,

disable, impair, or create an undue burden on the infrastructure of

the Services, including servers or networks connected to the Website.

No Monitoring or Copying Material. Copy, monitor, distribute, or

disclose any part of the Services by automated or manual processes,

devices, or means. This includes, without limitation, using automatic

devices such as robots, spiders, offline readers, crawlers, or

scrapers to strip, scrape, or mine data from the Website; provided,

however, that the Company conditionally grants to the operators of

public search engines revocable permission to use spiders to copy

materials from the Website for the sole purpose of and solely to the

extent necessary for creating publicly available searchable indices

of the materials, but not caches or archives of such materials.

No Viruses, Worms, or Other Damaging Software. Upload, transmit, or

distribute to or through the Services any viruses, Trojan horses,

worms, logic bombs, or other materials intended to damage or alter

the property of others, including attacking the Services via a

denial-of-service or distributed denial-of-service attack.

No Unauthorized Access or Violation of Security. Violate the security

of the Services through (i) any attempt to gain unauthorized access

to the Services or to other systems or networks connected to the

Services, (ii) the breach or circumvention of encryption or other

security codes or tools, or (iii) data mining or interference to any

server, computer, database, host, user, or network connected to

the Services.

No Reverse Engineering. Reverse engineer, decompile, or otherwise

attempt to obtain the source code or underlying information of or

relating to the Services.

No Collecting User Data. Collect, harvest, or assemble any data or

information regarding any other user without their consent. This

includes, without limitation, their emails, usernames, or passwords.

No Other Interference. Otherwise attempt to interfere with the proper

working of the Services.

Attempt or Assist Others in Attempting. Attempt any of the foregoing

or assist, permit, or encourage others to do or attempt any of

the foregoing.

Geographic Restrictions

The Company is based in Rockland, Ontario, Canada. The Services are

intended for use by persons located in Canada. By choosing to access

the Services from any location outside of Canada, you accept full

responsibility for compliance with all applicable local laws. The

Company makes no representations that the Services or any of its

content are accessible or appropriate outside of Canada.

SMS / Text Messaging Communications

By providing your mobile phone number and opting in, you consent to

receive SMS text messages from Service Engine Co (2058525 Ontario Inc.)

related to our AI Receptionist services for home services contractors,

including appointment confirmations, service updates, follow-up

communications, and customer care messages. Your consent to receive

SMS messages is NOT a condition of purchase or use of our services.

1. Message Types: Messages may include appointment confirmations,

service reminders, follow-up communications, and information about

our AI Receptionist services.

2. Opt-Out: You can cancel SMS messages at any time by replying STOP

to any message. Upon sending STOP, you will receive one final

confirmation message and will no longer receive SMS messages from us.

To re-subscribe, opt in again as you did initially.

3. Support: For assistance, reply HELP to any message, or contact us

directly at [email protected] or

1 613 707 1280.

4. Carrier Liability: Carriers are not liable for delayed or

undelivered messages.

5. Rates & Frequency: Message and data rates may apply for messages

sent to and from us. Message frequency varies based on your

interactions with us. For questions about your text or data plan,

contact your wireless provider. Supported carriers include Rogers,

Bell, Telus, Fido, Freedom Mobile, Videotron, and others.

6. No Sharing: No mobile information will be shared with third parties

or affiliates for marketing or promotional purposes. Sharing with

subcontractors who support service delivery is permitted solely for

operational purposes. All other use cases exclude text messaging

originator opt-in data and consent; this information will not be

shared with any third parties.

7. Privacy: For privacy-related inquiries, please refer to our

Terms and Conditions of Sale

Purchasing Process

Any steps taken from choosing Services to order submission form part

of the purchasing process. The purchasing process includes these steps:

By clicking on the checkout button, users open the third-party

merchant checkout section, wherein they will have to specify their

contact details and a payment method of their choice.

After providing all the required information, users must carefully

review the order and, subsequently, confirm and submit it by using

the relevant button or mechanism on the Website, hereby accepting

these Terms and committing to pay the agreed-upon price.

Order Submission

When you submit an order, the following applies:

The submission of an order determines contract conclusion and

therefore creates for you the obligation to pay the price, taxes,

and possible further fees and expenses, as specified on the

order page.

In case the purchased Services require active input from you, such

as the provision of personal information or data, specifications or

special wishes, the order submission creates an obligation for you

to cooperate accordingly.

Upon submission of the order, users will receive a receipt confirming

that the order has been received.

All notifications related to the described purchasing process shall

be sent to the email address provided by you for such purposes.

Prices

You are informed during the purchasing process and before order

submission, about any fees, taxes and costs (including, if any,

delivery costs) that you will be charged.

Methods of Payment

Information related to accepted payment methods are made available

during the purchasing process. Some payment methods may only be

available subject to additional conditions or fees. In such cases

related information can be found in the dedicated section of the

Website. All payments are independently processed through third-party

services. Therefore, the Website does not collect any payment

information – such as credit card details – but only receives a

notification once the payment has been successfully completed. If

payment through the available methods fails or is refused by the

payment service provider, the Company shall be under no obligation

to fulfill the purchase order. Any possible costs or fees resulting

from the failed or refused payment shall be borne by you.

Retention of Usage Rights

You do not acquire any rights to use the purchased Services until

the total purchase price is received by the Company.

Contract Duration

Subscriptions

Subscriptions allow you to receive Services continuously or regularly

over a determined period of time. Paid subscriptions begin on the day

the payment is received by the Company. In order to maintain

subscriptions, you must pay the required recurring fee in a timely

manner. Failure to do so may cause service interruptions.

Fixed-Term Subscriptions

Paid fixed-term subscriptions start on the day the payment is received

by the Company and last for the subscription period chosen by you or

otherwise specified during the purchasing process. Once the

subscription period expires, the Services shall no longer be

accessible, unless you renew the subscription by paying the relevant

fee. Fixed-term subscriptions may not be terminated prematurely and

shall run out upon expiration of the subscription term.

Automatic Renewal

Subscriptions are automatically renewed through the payment method

that you chose during purchase unless you cancel the subscription

within the deadlines for termination specified in the relevant section

of these Terms and/or Website. The renewed subscription will last for

a period equal to the original term. You shall receive a reminder of

the upcoming renewal with reasonable advance, outlining the procedure

to be followed in order to cancel the automatic renewal.

Termination

Recurring subscriptions may be terminated at any time by sending a

clear and unambiguous termination notice to the Company using the

contact details provided in this document, or — if applicable — by

using the corresponding controls inside the Website.

Termination Notice

If the notice of termination is received by the Company before the

subscription renews, the termination shall take effect as soon as

the current period is completed.

Intellectual Property Rights

Ownership of Intellectual Property

You acknowledge that all intellectual property rights, including

copyrights, trademarks, trade secrets, and patents, in the Services

and its contents, features, and functionality (collectively, the

"Content"), are owned by the Company, its licensors, or other

providers of such material. The Content is protected by Canadian and

international intellectual property or proprietary rights laws.

Neither this Agreement nor your access to the Services transfers to

you any right, title, or interest in or to such intellectual property

rights. Any rights not expressly granted in this Agreement are

reserved by the Company and its licensors.

License to Use the Services

During the Term of this Agreement, the Company grants you a limited,

non-exclusive, non-transferable, non-sublicensable, and revocable

license to use and access the Content for any business or commercial

use in accordance with this Agreement. The Content may not be used

for any other purpose. This license will terminate upon your cessation

of use of the Services or at the termination of this Agreement.

Certain Restrictions

The rights granted to you in this Agreement are subject to the

following restrictions:

No Copying or Distribution. You shall not copy, reproduce, publish,

display, perform, post, transmit, or distribute any part of the

Content in any form or by any means except as expressly permitted

herein or as enabled by a feature, product, or the Services when

provided to you.

No Modifications. You shall not modify, create derivative works from,

translate, adapt, disassemble, reverse compile, or reverse engineer

any part of the Content.

No Exploitation. You shall not sell, license, sublicense, transfer,

assign, rent, lease, loan, host, or otherwise exploit the Content or

the Services in any way, whether in whole or in part.

No Altering of Notices. You shall not delete or alter any copyright,

trademark, or other proprietary rights notices from copies of

the Content.

No Competition. You shall not access or use the Content in order to

build a similar or competitive website, product, or service.

Systematic Retrieval. You shall not use any information retrieval

system to create, compile, directly or indirectly, a database,

compilation, collection or directory of the Content or other data

from the Services.

Trademark Notice

All trademarks, logos, and service marks displayed on the Services

are either the Company's property or the property of third parties.

You may not use such trademarks, logos, or service marks without the

prior written consent of their respective owners.

User Content

User Generated Content

The Services may contain message boards, chatrooms, profiles, forums,

and other interactive features that allow users to post, upload,

submit, publish, display, or transmit to other users or other persons

content or materials (collectively, "User Content") on or through

the Services.

You are solely responsible for your User Content. Please consider

carefully what you choose to share. All User Content must comply with

the Content Standards set forth below. Any User Content you post on

or through the Services will be considered non-confidential and

non-proprietary. You assume all risks associated with the use of your

User Content. This includes any reliance on its accuracy,

completeness, reliability, or appropriateness by other users and

third parties, or any disclosure of your User Content that personally

identifies you or any third party. You agree that the Company shall

not be responsible or liable to any third party for any User Content

posted by you or any other user of the Services.

You further agree that the Company shall not be responsible for any

loss or damage incurred as the result of any interactions between you

and other users. Your interactions with other users are solely between

you and such users. If there is a dispute between you and any other

user, we are under no obligation to become involved.

License

You hereby grant to the Company an irrevocable, non-exclusive,

royalty-free and fully paid, transferable, perpetual, and worldwide

license to reproduce, distribute, publicly display and perform,

prepare derivative works of, incorporate into other works, and

otherwise use and exploit your User Content, and to grant sublicenses

of the foregoing rights, in connection with the Services and the

Company's business including, without limitation, for promoting and

redistributing part or all of the Services in any media formats and

through any media channels.

You represent and warrant that you have all the rights, power, and

authority necessary to grant the rights granted herein to any User

Content that you submit. You hereby irrevocably waive all claims and

have no recourse against us for any alleged or actual infringement or

misappropriation of any proprietary rights in any communication,

content, or material submitted to us. Please note that all of the

following licenses are subject to our Privacy Policy

(https://serviceengineco.com/privacy-policy) to the extent they relate to

any User Content that contains any personally identifiable information.

Content Standards

You agree not to send, knowingly receive, upload, transmit, display,

or distribute any User Content that does not comply with the following

standards ("Content Standards"). User Content must not:

Violate Laws or Obligations. Violate any applicable laws or

regulations (including intellectual property laws and right of privacy

or publicity laws), or any contractual or fiduciary obligations.

Promote Illegal Activity or Harm to Others. Promote any illegal

activity; advocate, promote, or assist any unlawful act; or create

any risk of any harm, loss, or damage to any person or property.

Infringe Intellectual Property Rights. Infringe any copyright,

trademark, patent, trade secret, moral right, or other intellectual

property rights of any other person.

Defamatory, Abusive, or Otherwise Objectionable Material. Contain

any information or material that we deem to be unlawful, defamatory,

trade libelous, invasive of another's privacy or publicity rights,

abusive, threatening, harassing, harmful, violent, hateful, obscene,

vulgar, profane, indecent, offensive, inflammatory, humiliating to

other people (publicly or otherwise), or otherwise objectionable.

Promotion of Sexually Explicit Material or Discrimination. Promote

sexually explicit or pornographic material, violence, or

discrimination based on race, sex, religion, nationality, disability,

sexual orientation, or age.

Fraudulent Information or Impersonation. Contain any information or

material that is false, intentionally misleading, or otherwise likely

to deceive any person including, without limitation, impersonating

any person, or misrepresenting your identity or affiliation with any

person or organization.

Endorsement by the Company. Represent or imply to others that it is

in any way provided, sponsored, or endorsed by the Company or any

other person or entity, if that is not the case.

Monitoring and Enforcement

We reserve the right at all times, but are not obligated, to:

Take any action with respect to any User Content that we deem

necessary or appropriate in our sole discretion, including if we

believe that such User Content violates the Content Standards or any

other provision in this Agreement, or creates liability for the

Company or any other person. Such action may include reporting you

to law enforcement authorities.

Remove or reject any User Content for any or no reason in our

sole discretion.

Disclose any User Content, your identity, or electronic communication

of any kind to satisfy any law, regulation, or government request,

or to protect the rights or property of the Company or any

other person.

Terminate or suspend your access to all or part of the Services for

any or no reason, including without limitation, any violation of

this Agreement.

We do not review User Content before it is posted on or through the

Services, and therefore cannot ensure prompt removal of questionable

User Content. Accordingly, the Company and its affiliates, and their

respective officers, directors, employees or agents, assume no

liability for any action or inaction regarding transmissions,

communications, or content provided by any user or third party.

The Company shall have no liability or responsibility to anyone for

performance or non-performance of the activities described

in this Section.

The Company respects the intellectual property of others and expects

users of the Services to do the same. It is the Company's policy to

terminate the users of our Services who are repeat infringers of

intellectual property rights, including copyrights, in accordance

with the Copyright Act (R.S.C., 1985, c. C-42) and other applicable

Canadian law.

If you believe that your work has been copied in a way that

constitutes copyright infringement and wish to have the allegedly

infringing material removed, please provide the following information

to our designated copyright agent:

- A physical or electronic signature of the copyright owner or a

person authorized to act on their behalf

- A description of the copyrighted work that you allege has been

infringed

- A description of the material that is claimed to be infringing

and where it is located on our Services

- Your contact information, including address, telephone number,

and email address

- A statement that you have a good faith belief that use of the

material is not authorized by the copyright owner, its agent,

or the law

- A statement that the above information is accurate and that you

are the copyright owner or authorized to act on their behalf

Please note that any misrepresentation of material fact in a

liability under applicable law.

Designated copyright agent for the Company:

NAME: Service Engine Co (2058525 Ontario Inc.)

809 Platinum St, Rockland, ON, K4K0J2

TELEPHONE: 1 613 707 1280

EMAIL: [email protected]

Feedback to the Company

If you provide the Company with any feedback or suggestions regarding

the Services ("Feedback"), you hereby assign to the Company all rights

in such Feedback and agree that the Company shall have the right to

use and fully exploit such Feedback and related information in any

manner it deems appropriate. The Company will treat any Feedback that

you provide as non-confidential and non-proprietary. You agree that

you will not submit to the Company any information or ideas that you

consider to be confidential or proprietary.

Assumption of Risk

The information presented on or through the Services is made available

for general information purposes only. The Company does not warrant

the accuracy, completeness, suitability, or quality of any such

information. Any reliance on such information is strictly at your own

risk. The Company disclaims all liability and responsibility arising

from any reliance placed on such information by you or any other user

of the Services, or by anyone who may be informed of any of its

contents.

Privacy

For information about how the Company collects, uses, and shares your

information, please review our Privacy Policy

(https://serviceengineco.com/privacy-policy). You agree that by using the

Services you consent to the collection, use, and sharing (as set

forth in the Privacy Policy) of such information.

Termination

The Company may suspend or terminate your access or rights to use

the Services at any time, for any reason, in our sole discretion,

and without prior notice, including for any breach of the terms of

this Agreement. Upon termination of your access or rights to use the

Services, your right to access and use the Services will immediately

cease. The Company will not have any liability whatsoever to you for

any suspension or termination of your rights under this Agreement,

including for termination of your account or deletion of your User

Content. If you have registered for an account, you may terminate

this Agreement at any time by contacting the Company and requesting

termination.

Effect of Termination

Upon termination of this Agreement, any provisions that by their

nature should survive termination shall remain in full force and

effect. This includes, without limitation, ownership or intellectual

property provisions, warranty disclaimers, and limitations of

liability. Termination of your access to and use of the Services

shall not relieve you of any obligations arising or accruing prior

to termination or limit any liability that you otherwise may have

to the Company or any third party. You understand that any

termination of your access to and use of the Services may involve

deletion of your User Content associated with your account from

our databases.

No Warranty

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS.

USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT

PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED WITHOUT

WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR

OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET

ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, THE COMPANY AND ITS LICENSORS DO

NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE, COMPLETE, OR

CORRECT; THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE

SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION,

UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY DEFECTS OR ERRORS

WILL BE CORRECTED; THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER

HARMFUL COMPONENTS; OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH

THE SERVICES WILL OTHERWISE MEET YOUR REQUIREMENTS OR EXPECTATIONS.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE TO YOUR COMPUTER SYSTEM,

MOBILE DEVICE, DATA, OR OTHER PROPRIETARY MATERIAL THAT MAY RESULT

FROM YOUR USE OF THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE,

OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICES ADVERTISED OR

OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR THIRD-PARTY LINKS.

THE SERVICES WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS. NO

ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM

US THROUGH THE SERVICES SHALL CREATE ANY WARRANTY, REPRESENTATION,

OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.

Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL

THE COMPANY OR ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SERVICE

PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE TO YOU

OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL

THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO

USE THE SERVICES, ANY THIRD-PARTY LINK, OR ANY CONTENT ON THE SERVICES

OR SUCH THIRD-PARTY LINK, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF

USE, REVENUE, OR PROFIT, LOSS OF BUSINESS OR ANTICIPATED SAVINGS,

LOSS OF DATA, LOSS OF GOODWILL, OR DIMINUTION IN VALUE, OR FOR ANY

CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE

DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING

NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS

FORESEEABLE AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION

WITH THE SERVICES IS TO STOP USING THE SERVICES.

Indemnification

You agree to indemnify, defend, and hold harmless the Company and

its affiliates and their respective officers, directors, employees,

agents, affiliates, successors, and permitted assigns (collectively,

"Indemnified Party") from and against any and all losses, claims,

actions, suits, complaints, damages, liabilities, penalties,

interest, judgments, settlements, deficiencies, disbursements,

awards, fines, costs, fees, or expenses of whatever kind, including

reasonable attorneys' fees and the cost of pursuing any insurance

providers, arising out of or relating to your breach of this

Agreement or your use or misuse of the Services including, but not

limited to, your User Content or any actions taken by a third party

using your account.

Disputes

Governing Law

All matters relating to this Agreement, and all matters arising out

of or relating to this Agreement, whether sounding in contract, tort,

or statute are governed by, and construed in accordance with, the

laws of the Province of Ontario and the federal laws of Canada

applicable therein, without giving effect to any conflict of law

principles.

Dispute Resolution

Any action or proceeding arising out of or related to this Agreement

or the Services shall be brought in the courts of the Province of

Ontario, Canada. You hereby irrevocably submit to the exclusive

jurisdiction of these courts and waive the defense of inconvenient

forum to the maintenance of any action or proceeding in such venues.

At the Company's sole discretion, it may require any dispute, claim,

or controversy arising out of or relating to this Agreement, or the

breach, termination, enforcement, interpretation, or validity thereof,

to be submitted to and decided by a single arbitrator by binding

arbitration under the rules of the ADR Institute of Canada. The

decision of the arbitrator shall be final and binding on the parties

and may be entered and enforced in any court of competent jurisdiction

by either party. The prevailing party in the arbitration proceedings

shall be awarded reasonable legal fees, expert witness costs and

expenses, and all other costs and expenses incurred directly or

indirectly in connection with the proceedings, unless the arbitrator

shall for good cause determine otherwise.

All arbitrations shall proceed on an individual basis. You agree that

you may bring claims against the Company in arbitration only in your

individual capacity and in so doing you hereby waive the right to

assert or participate in a class action lawsuit or class action

arbitration (either as a named plaintiff or class member), and to

assert or participate in any joint or consolidated lawsuit or joint

or consolidated arbitration of any kind.

YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU ARE

WAIVING THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

Limitation of Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING

TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1)

YEAR AFTER THE CAUSE OF ACTION AROSE; OTHERWISE, SUCH CAUSE OF ACTION

OR CLAIM IS PERMANENTLY WAIVED AND BARRED.

Miscellaneous

Waiver

Except as otherwise set forth in this Agreement, no failure of the

Company to exercise, or delay by the Company in exercising, any

right, remedy, power, or privilege arising from this Agreement shall

operate or be construed as a waiver thereof, nor shall any single or

partial exercise of any right, remedy, power, or privilege hereunder

preclude any other or further exercise thereof or the exercise of any

other right, remedy, power, or privilege.

Severability

If any term or provision of this Agreement is found by a court of

competent jurisdiction to be invalid, illegal, or unenforceable, such

invalidity, illegality, or unenforceability shall not affect any

other term or provision of this Agreement or invalidate or render

unenforceable such term or provision in any other jurisdiction.

Entire Agreement

This Agreement, together with all documents referenced herein,

constitutes the entire agreement between you and the Company with

respect to the subject matter contained herein. This Agreement

supersedes all prior and contemporaneous understandings, agreements,

representations, and warranties, both written and oral, with respect

to the subject matter hereof.

Headings

Headings and titles of sections, clauses, and parts in this Agreement

are for convenience only. Such headings and titles shall not affect

the meaning of any provisions of the Agreement.

No Agency, Partnership or Joint Venture

No agency, partnership, or joint venture has been created between you

and the Company as a result of this Agreement. You do not have any

authority of any kind to bind the Company in any respect whatsoever.

Assignment

You shall not assign or delegate any of your rights or obligations

under this Agreement without the prior written consent of the Company.

Any purported assignment or delegation in violation of this Section

shall be deemed null and void. No assignment or delegation shall

relieve you of any of your obligations hereunder. The Company may

freely assign or delegate its rights and obligations under this

Agreement at any time.

Export Laws

The Services may be subject to Canadian export control laws and

regulations, including the Export and Import Permits Act (R.S.C.,

1985, c. E-19). You agree to comply with all applicable Canadian

export laws and not to transfer any materials from the Services in

violation of such laws or regulations.

Contact Information

All notices of copyright infringement claims should be sent to the

designated copyright agent as provided in the Copyright Infringement

section above. All other feedback, comments, requests for technical

support, and other communications relating to the Services should be

directed to:

Service Engine Co (2058525 Ontario Inc.)

809 Platinum St, Rockland, ON, K4K0J2

Email: [email protected]

Phone: 1 613 707 1280

Website: www.serviceengineco.com

⚠️ Reminder: This document is provided to help meet A2P carrier compliance requirements. Please have a Canadian lawyer review the final version before publishing to ensure full compliance with Ontario law, PIPEDA, Canada's Anti-Spam Legislation (CASL), and any other applicable regulations specific to your business. CASL in particular has strict rules around commercial electronic messages that apply to Canadian businesses.